Electrical system: softwareRecall 17V-476 · Infiniti vehicles

Nissan North America, Inc. recall 17V-476 covers 14,192 Infiniti vehicles for a electrical system: software problem, reported to NHTSA on July 27, 2017. The manufacturer's latest report (2018 Q4) shows 87% of affected vehicles repaired.

87%
Vehicles repaired12,369 of 14,192 · 2018 Q4
Vehicles affected14,1922 models
ReportedJul 27, 2017Owners notified Aug 29, 2017
Complaints since23Same system, after the recall

Source: NHTSA recall 17V476000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

The risk

An engine stall can increase the risk of a crash.

What to do

The fix

Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

87%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q32018 Q4
2 models

Vehicles in this recall

Built from March 10, 2015 to April 5, 2017. Not every vehicle in these model years is included; check by VIN.