Springs: leaf spring assemblyRecall 17V-521 · 2017–2018 Western Star 4900
Daimler Trucks North America LLC recall 17V-521 covers 38 2017–2018 Western Star 4900 for a springs: leaf spring assembly problem, reported to NHTSA on August 24, 2017. The manufacturer's latest report (2019 Q3) shows 71% of affected vehicles repaired.
Source: NHTSA recall 17V521000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Western Star 4900 trucks. The front axle weight capacity may exceed the spring capacity.
The risk
Overloaded springs may result in the front axle separating from the vehicle, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will replace the front axle springs, free of charge. The recall began on October 16, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-745.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
71%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from November 18, 2016 to July 24, 2017. Not every vehicle in these model years is included; check by VIN.