2017 Western Star 4900Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2017 Western Star 4900. It is covered by 16 safety recalls, and for recall 17V-810 the manufacturer reports only 1% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 17, 2021. Updated daily.

Complaints by system

Where the 2017 Western Star 4900 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

16 recalls

2017 Western Star 4900 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

31%repaired · 2024 Q1

Tires

Recall 21V-896 · Nov 17, 2021 · 307 vehicles · 96 repaired

Risk. Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.

Problem, fix and repair progress →

67%repaired · 2022 Q2

Defroster/defogger/hvac system: rear window

Recall 19V-792 · Nov 4, 2019 · 2,725 vehicles · 1,815 repaired

Risk. If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

66%repaired · 2022 Q2

Body: door

Recall 19V-722 · Oct 10, 2019 · 2,547 vehicles · 1,669 repaired

Risk. A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Problem, fix and repair progress →

Show 12 more recalls
63%repaired · 2020 Q4

Steering

Recall 18V-913 · Dec 19, 2018 · 501 vehicles · 316 repaired

Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2020 Q1

Engine: diesel

Recall 18V-581 · Aug 30, 2018 · 4,500 vehicles · 2,916 repaired

Risk. If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists.

Problem, fix and repair progress →

73%repaired · 2020 Q2

Service brakes, air

Recall 18V-351 · May 29, 2018 · 640 vehicles · 466 repaired

Risk. Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2019 Q4

Disc: caliper

Recall 18V-353 · May 29, 2018 · 8,741 vehicles · 6,557 repaired

Risk. If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

1%repaired · 2019 Q3

Equipment

Recall 17V-810 · Dec 15, 2017 · 24,860 vehicles · 228 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

72%repaired · 2019 Q3

Exterior lighting: brake lights

Recall 17V-761 · Nov 27, 2017 · 438,255 vehicles · 316,205 repaired

Risk. If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Problem, fix and repair progress →

71%repaired · 2019 Q3

Springs: leaf spring assembly

Recall 17V-521 · Aug 24, 2017 · 38 vehicles · 27 repaired

Risk. Overloaded springs may result in the front axle separating from the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

73%repaired · 2018 Q4

Fuel system, diesel

Recall 17V-450 · Jul 19, 2017 · 74 vehicles · 54 repaired

Risk. Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.

Problem, fix and repair progress →

74%repaired · 2018 Q3

Service brakes, air

Recall 17V-124 · Feb 27, 2017 · 450 vehicles · 334 repaired

Risk. A rapid loss of air pressure without warning may cause a sudden application of the park brakes, increasing the risk of a crash.

Problem, fix and repair progress →

71%repaired · 2018 Q2

Seat belts

Recall 16V-711 · Oct 5, 2016 · 1,944 vehicles · 1,389 repaired

Risk. If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately…

Problem, fix and repair progress →

78%repaired · 2017 Q4

Engine: diesel

Recall 16V-416 · Jun 9, 2016 · 268 vehicles · 208 repaired

Risk. An engine stall without the ability to restart the engine can increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.

Best & worst years

2017 vs. every other 4900 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 4900 median. How we score

'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Western Star 4900, and the recalls they led to.

  1. Daimler Trucks North America RecallsAQ18002 · closed Jul 11, 2024
    No recall

Own a 2017 4900?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.