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2002 Western Star 4900Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2002 Western Star 4900, most often about the tires. It is covered by 2 safety recalls, and for recall 17V-810 the manufacturer reports only 1% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 1%Owner complaints12 with a crash, fire or injuryTop problem1Tires

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 15, 2022. Updated daily.

Complaints by system

Where the 2002 Western Star 4900 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2002 Western Star 4900 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

1%repaired · 2019 Q3

Equipment

Recall 17V-810 · Dec 15, 2017 · 24,860 vehicles · 228 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.

Best & worst years

2002 vs. every other 4900 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 4900 median. How we score

'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 Western Star 4900, and the recalls they led to.

  1. Daimler Trucks North America RecallsAQ18002 · closed Jul 11, 2024
    No recall
In owners' words

What 4900 owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

I was driving my dump truck on highway 99 in Washington county, North Carolina carrying a load of milling when the front driver side tire blew out causing me to lose control and end up in a deep ditch on the opposite side of the road. Luckily there was know one traveling in that direction. My dump…
Complaint 11464732 · May 15, 2022

Own a 2002 4900?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.