2011 Western Star 4900Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Western Star 4900, most often about the fuel/propulsion system. It is covered by 14 safety recalls, and for recall 17V-810 the manufacturer reports only 1% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 15, 2017. Updated daily.

Complaints by system

Where the 2011 Western Star 4900 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system10
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

14 recalls

2011 Western Star 4900 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

1%repaired · 2019 Q3

Equipment

Recall 17V-810 · Dec 15, 2017 · 24,860 vehicles · 228 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

72%repaired · 2019 Q3

Exterior lighting: brake lights

Recall 17V-761 · Nov 27, 2017 · 438,255 vehicles · 316,205 repaired

Risk. If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Problem, fix and repair progress →

37%repaired · 2015 Q2

Front: anchorage

Recall 13V-401 · Sep 5, 2013 · 650 vehicles · 241 repaired

Risk. In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.

Problem, fix and repair progress →

Show 10 more recalls
–no report yet

Engine: diesel

Recall 11V-605 · Dec 27, 2011 · 66 vehicles

Risk. IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY.

Problem, fix and repair progress →

–no report yet

Power train: axle assembly

Recall 11V-558 · Nov 18, 2011 · 6 vehicles

Risk. DETACHMENT OF THE BRACKET MAY LEAD TO A LOSS OF VEHICLE CONTROL INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Delivery: fuel pump

Recall 11V-287 · May 18, 2011 · 268 vehicles

Risk. IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Supply: hoses, lines/piping, and fittings

Recall 11V-283 · May 16, 2011 · 94 vehicles

Risk. A HOLE IN THE DELIVERY AIR LINE MAY DEVELOP, EVENTUALLY LEADING TO REDUCED BRAKING CAPACITY TO THE FRONT OR REAR BRAKES, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Slack adjusters: automatic

Recall 11V-249 · Apr 20, 2011 · 1,591 vehicles

Risk. IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, CAUSING THE VEHICLE TO HAVE…

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 11V-146 · Mar 3, 2011 · 2,073 vehicles

Risk. A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Problem, fix and repair progress →

–no report yet

Electrical system: alternator/generator/regulator

Recall 11V-110 · Feb 23, 2011 · 239 vehicles

Risk. A POSITIVE ALTERNATOR CABLE, WITH DAMAGED INSULATION, THAT MAY CONTACT A GROUNDED COMPONENT CAN CAUSE A SHORT CIRCUIT THAT CAN RESULT IN A FIRE.

Problem, fix and repair progress →

–no report yet

Other: labels

Recall 10V-551 · Nov 4, 2010 · 7,466 vehicles

Risk. FAILURE TO FOLLOW PROPER TIRE INFLATION RECOMMENDATIONS CAN RESULT IN TIRE FAILURE, INCREASING THE RISK OF A CRASH.

Problem, fix and repair progress →

–no report yet

Delivery: fuel pump

Recall 10V-339 · Jul 27, 2010 · 13,410 vehicles

Risk. IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY POTENTIALLY RESULTING IN A CRASH.

Problem, fix and repair progress →

–no report yet

Engine and engine cooling

Recall 10V-341 · Jul 27, 2010 · 5,743 vehicles

Risk. A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.

Best & worst years

2011 vs. every other 4900 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 4900 median. How we score

'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 Western Star 4900, and the recalls they led to.

  1. Daimler Trucks North America RecallsAQ18002 · closed Jul 11, 2024
    No recall
In owners' words

What 4900 owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2011 WESTERN STAR 4900 TRUCK. THE CONTACT STATED THAT THE CABIN DESIGN WAS DEFECTIVE AND CAUSED REGEN FUMES TO PENETRATE INSIDE THE TRUCK. THE CONTACT SUFFERED HEADACHES, NAUSEA, EYE IRRITATION, AND DIS-ORIENTATION WHILE DRIVING DUE TO THE FUMES. THE MANUFACTURER WAS…
Complaint 10862751 · May 3, 2016

Own a 2011 4900?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.