no report yet
Other: labels
NewRisk. An overloaded vehicle can increase the risk of a crash.
2020 Western Star 4900Problems, recalls & complaints
NHTSA has logged 1 owner complaint about the 2020 Western Star 4900, most often about the suspension. It is covered by 8 safety recalls, and for recall 21V-896 the manufacturer reports only 31% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily.
Complaints by system
Where the 2020 Western Star 4900 has problems
1 complaint grouped by the system owners reported.
1Suspension
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Suspension | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
8 recalls
2020 Western Star 4900 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q1
Tires
Risk. Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
repaired · 2024 Q1
Tires
Risk. Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
repaired · 2022 Q3
Other: labels
Risk. Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash.
Show 4 more recalls
repaired · 2022 Q3
Suspension: multiple axle
Risk. If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing…
repaired · 2022 Q1
Other: labels
Risk. An overloaded vehicle can increase the risk of a crash.
repaired · 2022 Q2
Defroster/defogger/hvac system: rear window
Risk. If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
repaired · 2022 Q2
Body: door
Risk. A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.
Best & worst years
2020 vs. every other 4900 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 4900 median. How we score
'98'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What 4900 owners report
Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.
Center pin in front leaf springs is not long enough to enter hole in front axle which, keeps them from moving side to side and front to rear. This caused axle to move front and back egg shaping the spacers and causing u bolts to loosen. This could have been catastrophic if it had not been caught by…
Own a 2020 4900?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.