Body: doorRecall 19V-722 · Western Star vehicles
Daimler Trucks North America LLC recall 19V-722 covers 2,547 Western Star vehicles for a body: door problem, reported to NHTSA on October 10, 2019. The manufacturer's latest report (2022 Q2) shows 66% of affected vehicles repaired.
Source: NHTSA recall 19V722000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
The risk
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
The fix
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
66%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from November 14, 2016 to September 10, 2019. Not every vehicle in these model years is included; check by VIN.