repaired · 2023 Q4
Electrical system: wiring
Risk. An electrical arc can increase the risk of a fire.
2019 Western Star 5700Problems, recalls & complaints
NHTSA has logged 1 owner complaint about the 2019 Western Star 5700, most often about the service brakes, hydraulic. It is covered by 14 safety recalls, and for recall 21V-882 the manufacturer reports only 51% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 12, 2021. Updated daily.
Complaints by system
Where the 2019 Western Star 5700 has problems
1 complaint grouped by the system owners reported.
1Service brakes, hydraulic
1Wheels
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes, hydraulic | 1 | 0 |
| Wheels | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
14 recalls
2019 Western Star 5700 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q2
Electrical system: wiring
Risk. Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
repaired · 2023 Q1
Power train: clutch assembly
Risk. Unintended vehicle movement van increase the risk of a crash.
repaired · 2022 Q1
Electrical system: wiring
Risk. An engine stall may increase the risk of a crash.
Show 10 more recalls
repaired · 2022 Q1
Disc: caliper
Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
repaired · 2022 Q2
Defroster/defogger/hvac system: rear window
Risk. If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
repaired · 2022 Q2
Body: door
Risk. A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
repaired · 2021 Q1
Service brakes, air: disc
Risk. Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
repaired · 2020 Q4
Steering
Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
repaired · 2021 Q2
Power train: clutch assembly
Risk. Unintended vehicle movement can increase the risk of a crash.
repaired · 2020 Q3
Disc: caliper
Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
repaired · 2020 Q3
Steering
Risk. If the steering wheel detaches, there would be a loss of vehicle control, increasing the risk of a crash.
repaired · 2019 Q4
Disc: caliper
Risk. If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
repaired · 2020 Q2
Electrical system: wiring
Risk. An electrical arc can increase the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.
Best & worst years
2019 vs. every other 5700 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 5700 median. How we score
'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
- Avoid
- Caution
- Solid
- Best
- Not rated
3 investigations
NHTSA defect investigations
Federal investigations that included the 2019 Western Star 5700, and the recalls they led to.
- Redundant wheel fastener locking mechanismNo recall
- Automatic Emergency Braking ErrorsOpen
- Automatic Emergency Braking ErrorsNo recall
In owners' words
What 5700 owners report
Recent service brakes, hydraulic complaints filed with NHTSA, shortened. Personal details are removed.
TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS…
Own a 2019 5700?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.