Defroster/defogger/hvac system: rear windowRecall 19V-792 · Western Star vehicles
Daimler Trucks North America LLC recall 19V-792 covers 2,725 Western Star vehicles for a defroster/defogger/hvac system: rear window problem, reported to NHTSA on November 4, 2019. The manufacturer's latest report (2022 Q2) shows 67% of affected vehicles repaired.
Source: NHTSA recall 19V792000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
The risk
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
67%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.