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2022 Western Star 5700Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2022 Western Star 5700, most often about the forward collision avoidance. It is covered by 3 safety recalls, and for recall 22V-338 the manufacturer reports only 55% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 55%Owner complaints11 with a crash, fire or injuryTop problem1Forward collision avoidance

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 1, 2023. Updated daily.

Complaints by system

Where the 2022 Western Star 5700 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance11
Service brakes11
Vehicle speed control11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2022 Western Star 5700 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

77%repaired · 2023 Q3

Linkages: tie rod assembly

Recall 21V-369 · May 19, 2021 · 8,482 vehicles · 6,562 repaired

Risk. Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Problem, fix and repair progress →

76%repaired · 2023 Q1

Steering: critical fasteners

Recall 21V-256 · Apr 12, 2021 · 12,470 vehicles · 9,489 repaired

Risk. A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.

Best & worst years

2022 vs. every other 5700 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 5700 median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2022 Western Star 5700, and the recalls they led to.

  1. Automatic Emergency Braking ErrorsEA25006 · still open
    Open
  2. Automatic Emergency Braking ErrorsPE23010 · closed Oct 23, 2025
    No recall
In owners' words

What 5700 owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total…
Complaint 11524877 · Jun 1, 2023

Own a 2022 5700?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.