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2021 Western Star 5700Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2021 Western Star 5700. It is covered by 7 safety recalls, and for recall 22V-338 the manufacturer reports only 55% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls7Lowest repair rate 55%Owner complaints00 with a crash, fire or injuryTop problem0—

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 16, 2022. Updated daily.

Complaints by system

Where the 2021 Western Star 5700 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2021 Western Star 5700 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

77%repaired · 2023 Q3

Linkages: tie rod assembly

Recall 21V-369 · May 19, 2021 · 8,482 vehicles · 6,562 repaired

Risk. Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Problem, fix and repair progress →

76%repaired · 2023 Q1

Steering: critical fasteners

Recall 21V-256 · Apr 12, 2021 · 12,470 vehicles · 9,489 repaired

Risk. A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Problem, fix and repair progress →

71%repaired · 2023 Q2

Electrical system: wiring

Recall 21V-206 · Mar 24, 2021 · 5,111 vehicles · 3,642 repaired

Risk. Damage to the ground harness may cause an engine stall, increasing the risk of a crash.

Problem, fix and repair progress →

Show 3 more recalls
69%repaired · 2022 Q3

Axle: spindle

Recall 20V-660 · Oct 27, 2020 · 1,411 vehicles · 979 repaired

Risk. A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.

Best & worst years

2021 vs. every other 5700 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 5700 median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
2 investigations

NHTSA defect investigations

Federal investigations that included the 2021 Western Star 5700, and the recalls they led to.

  1. Automatic Emergency Braking ErrorsEA25006 · still open
    Open
  2. Automatic Emergency Braking ErrorsPE23010 · closed Oct 23, 2025
    No recall

Own a 2021 5700?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.