Steering: critical fastenersRecall 21V-256 · Fccc and Freightliner vehicles

Daimler Trucks North America, LLC recall 21V-256 covers 12,470 Fccc and Freightliner vehicles for a steering: critical fasteners problem, reported to NHTSA on April 12, 2021. The manufacturer's latest report (2023 Q1) shows 76% of affected vehicles repaired.

76%
Vehicles repaired9,489 of 12,470 · 2023 Q1
Vehicles affected12,47015 models
ReportedApr 12, 2021Owners notified Jun 10, 2021
Complaints since2Same system, after the recall

Source: NHTSA recall 21V256000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.

The risk

A fractured bolt may cause a loss of steering, increasing the risk of a crash.

What to do

The fix

DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

76%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q22023 Q1