2021 Western Star 4700Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2021 Western Star 4700, most often about the service brakes. It is covered by 14 safety recalls, and for recall 21V-896 the manufacturer reports only 31% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 19, 2024. Updated daily.

Complaints by system

Where the 2021 Western Star 4700 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

14 recalls

2021 Western Star 4700 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

68%repaired · 2023 Q4

Fuel injection system: fuel rail

Recall 21V-965 · Dec 13, 2021 · 2,843 vehicles · 1,930 repaired

Risk. A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

31%repaired · 2024 Q1

Tires

Recall 21V-896 · Nov 17, 2021 · 307 vehicles · 96 repaired

Risk. Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2023 Q3

Linkages: tie rod assembly

Recall 21V-369 · May 19, 2021 · 8,482 vehicles · 6,562 repaired

Risk. Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Problem, fix and repair progress →

Show 10 more recalls
52%repaired · 2023 Q2

Fuel injection system: fuel rail

Recall 21V-326 · May 7, 2021 · 9,662 vehicles · 4,997 repaired

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

76%repaired · 2023 Q1

Steering: critical fasteners

Recall 21V-256 · Apr 12, 2021 · 12,470 vehicles · 9,489 repaired

Risk. A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2021 Q2

Power train: clutch assembly

Recall 21V-209 · Mar 24, 2021 · 2 vehicles · 2 repaired

Risk. If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a…

Problem, fix and repair progress →

71%repaired · 2023 Q2

Electrical system: wiring

Recall 21V-206 · Mar 24, 2021 · 5,111 vehicles · 3,642 repaired

Risk. Damage to the ground harness may cause an engine stall, increasing the risk of a crash.

Problem, fix and repair progress →

69%repaired · 2022 Q3

Axle: spindle

Recall 20V-660 · Oct 27, 2020 · 1,411 vehicles · 979 repaired

Risk. A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of…

Problem, fix and repair progress →

66%repaired · 2022 Q3

Other: labels

Recall 20V-634 · Oct 14, 2020 · 53 vehicles · 35 repaired

Risk. Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash.

Problem, fix and repair progress →

79%repaired · 2022 Q3

Suspension: multiple axle

Recall 20V-539 · Sep 3, 2020 · 103 vehicles · 81 repaired

Risk. If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.

Best & worst years

2021 vs. every other 4700 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 4700 median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What 4700 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2021 Western Star 4700 WD110084S. The contact stated that an employee was parked on a hill and the parking brake was activated, however, while the worker was outside of the vehicle for approximately 4 minutes, the parking brake was deactivated. The vehicle rolled forward down a…
Complaint 11584008 · Apr 19, 2024

Own a 2021 4700?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.