2018 Western Star 4700Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2018 Western Star 4700, most often about the air bags. It is covered by 12 safety recalls, and for recall 21V-896 the manufacturer reports only 31% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 16, 2022. Updated daily.

Complaints by system

Where the 2018 Western Star 4700 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

12 recalls

2018 Western Star 4700 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

31%repaired · 2024 Q1

Tires

Recall 21V-896 · Nov 17, 2021 · 307 vehicles · 96 repaired

Risk. Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.

Problem, fix and repair progress →

52%repaired · 2023 Q2

Fuel injection system: fuel rail

Recall 21V-326 · May 7, 2021 · 9,662 vehicles · 4,997 repaired

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Problem, fix and repair progress →

79%repaired · 2023 Q1

Power train: clutch assembly

Recall 20V-642 · Oct 16, 2020 · 4,329 vehicles · 3,399 repaired

Risk. Unintended vehicle movement van increase the risk of a crash.

Problem, fix and repair progress →

Show 8 more recalls
72%repaired · 2021 Q2

Power train: clutch assembly

Recall 18V-903 · Dec 19, 2018 · 6,795 vehicles · 4,886 repaired

Risk. Unintended vehicle movement can increase the risk of a crash.

Problem, fix and repair progress →

63%repaired · 2020 Q4

Steering

Recall 18V-913 · Dec 19, 2018 · 501 vehicles · 316 repaired

Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

80%repaired · 2020 Q3

Disc: caliper

Recall 18V-703 · Oct 5, 2018 · 5,534 vehicles · 4,415 repaired

Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Problem, fix and repair progress →

75%repaired · 2019 Q4

Disc: caliper

Recall 18V-353 · May 29, 2018 · 8,741 vehicles · 6,557 repaired

Risk. If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Problem, fix and repair progress →

72%repaired · 2019 Q3

Exterior lighting: brake lights

Recall 17V-761 · Nov 27, 2017 · 438,255 vehicles · 316,205 repaired

Risk. If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Problem, fix and repair progress →

81%repaired · 2019 Q3

12v/24v/48v battery: cables

Recall 17V-588 · Sep 21, 2017 · 32 vehicles · 26 repaired

Risk. Battery cable contact with the axle yoke may cause the cable to chafe and short, increasing the risk of a fire.

Problem, fix and repair progress →

79%repaired · 2018 Q4

Equipment

Recall 17V-452 · Jul 17, 2017 · 2,483 vehicles · 1,955 repaired

Risk. If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Western Star.

Best & worst years

2018 vs. every other 4700 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 4700 median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2018 Western Star 4700, and the recalls they led to.

  1. Daimler Trucks North America RecallsAQ18002 · closed Jul 11, 2024
    No recall
In owners' words

What 4700 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The contact was driving the company's vehicle which was a 2018 Western Star 4700. The contact stated that while driving approximately 40 mph at a curve and suddenly the front passenger tire began to wobble. The contact lost control of the vehicle's steering ability. The contact stated the vehicle…
Complaint 11469518 · Jun 16, 2022 · 247,000 miles

Own a 2018 4700?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.