Driveline: driveshaftRecall 17V-592 · Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 17V-592 covers 109 Mercedes-Benz vehicles for a driveline: driveshaft problem, reported to NHTSA on September 22, 2017. The manufacturer's latest report (2019 Q1) shows 61% of affected vehicles repaired.

61%
Vehicles repaired67 of 109 · 2019 Q1
Vehicles affected1092 models
ReportedSep 22, 2017Owners notified Dec 21, 2017
Complaints since14Same system, after the recall

Source: NHTSA recall 17V592000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.

The risk

A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

What to do

The fix

DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

61%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2017 Q42019 Q1
2 models

Vehicles in this recall

Built from February 4, 2016 to September 29, 2016. Not every vehicle in these model years is included; check by VIN.