repaired · 2022 Q3
Hydraulic power assist: hose, piping, and connections
Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
2016 Mercedes-Benz Sprinter 2500Problems, recalls & complaints
NHTSA has logged 28 owner complaints about the 2016 Mercedes-Benz Sprinter 2500, most often about the air bags. It is covered by 15 safety recalls, and for recall 17V-650 the manufacturer reports only 0% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 14, 2026. Updated daily.
Complaints by system
Where the 2016 Mercedes-Benz Sprinter 2500 has problems
28 complaints grouped by the system owners reported.
9Air bags
5Vehicle speed control
3Engine
3Seat belts
3Electrical system1 crash/fire/injury
3Service brakes
3Steering
3Structure
2Wheels
55 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 9 | 0 |
| Vehicle speed control | 5 | 0 |
| Engine | 3 | 0 |
| Seat belts | 3 | 0 |
| Electrical system | 3 | 1 |
| Service brakes | 3 | 0 |
| Steering | 3 | 0 |
| Structure | 3 | 0 |
| Wheels | 2 | 0 |
| 5 other systems | 5 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
15 recalls
2016 Mercedes-Benz Sprinter 2500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2020 Q2
Passenger side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
repaired · 2020 Q2
Driver side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
repaired · 2019 Q4
Other: labels
Risk. The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed.
Show 11 more recalls
repaired · 2019 Q1
Equipment
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
repaired · 2019 Q1
Other: labels
Risk. If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
repaired · 2019 Q1
Driveline: driveshaft
Risk. A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
repaired · 2018 Q4
Other: labels
Risk. Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
repaired · 2018 Q4
Driveline: driveshaft
Risk. If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
repaired · 2018 Q3
Air bags
Risk. If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
repaired · 2018 Q1
Front: anchorage
Risk. If the seat moves in the event of a crash, the seat occupant would be at an increased risk of injury.
repaired · 2018 Q2
Seat belts: rear/other
Risk. If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
repaired · 2018 Q1
Body: roof and pillars
Risk. If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
repaired · 2018 Q1
Structure: body
Risk. If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
repaired · 2018 Q1
Other: labels
Risk. The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2016 vs. every other Sprinter 2500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score
'07'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2016 Mercedes-Benz Sprinter 2500, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
- Rear Wheel Speed Sensor FailureLed to recall 21V-042
In owners' words
What Sprinter 2500 owners report
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2016 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 19V003000 (Air Bags), 19V004000 (Air Bags), and 20V663000 (Steering) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had…
WE RECEIVED A SAFETY RECALL (NHTSDA #19V004) INDICATING THE PASSENGER-SIDE AIRBAG IS AFFECTED BY THIS RECALL BASED ON THE DEFECT DECISION OF TK HOLDINGS, INC. ("TAKATA"). AT THE TIME WE WERE BATTLING CANCER AND THE CORONA VIRUS, SO WE DID NOT GET IT SERVICED AND IT REMAINED IN THE STORAGE. IN THE…
MERCEDES BENZ REFUSES FOR OVER A YEAR TO FIX MY AIRBAGS PASSENGER SEAT AIRBAG DEPLOYED WITH NO ACCIDENT. JUST DRIVING ABOUT 25 MILES AN HOUR IT EMPLOYED AT OF NOW NOWHERE BUT AIRBAG DIDN'T COME OUT
Own a 2016 Sprinter 2500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.