2015 Mercedes-Benz Sprinter 2500Problems, recalls & complaints

NHTSA has logged 23 owner complaints about the 2015 Mercedes-Benz Sprinter 2500, most often about the steering. It is covered by 14 safety recalls, and for recall 17V-092 the manufacturer reports only 0% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 7, 2025. Updated daily.

Complaints by system

Where the 2015 Mercedes-Benz Sprinter 2500 has problems

23 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Steering40
Vehicle speed control30
Air bags30
Electrical system20
Engine20
Seat belts10
Seats10
Service brakes10
Structure10
8 other systems81

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

14 recalls

2015 Mercedes-Benz Sprinter 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

80%repaired · 2022 Q3

Hydraulic power assist: hose, piping, and connections

Recall 20V-663 · Oct 28, 2020 · 47,667 vehicles · 38,353 repaired

Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Problem, fix and repair progress →

17%repaired · 2020 Q2

Seats

Recall 19V-238 · Mar 26, 2019 · 12 vehicles · 2 repaired

Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Problem, fix and repair progress →

62%repaired · 2020 Q2

Passenger side: inflator module

Recall 19V-004 · Jan 8, 2019 · 88,388 vehicles · 54,366 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

77%repaired · 2020 Q2

Driver side: inflator module

Recall 19V-003 · Jan 8, 2019 · 71,301 vehicles · 55,038 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

Show 10 more recalls
2%repaired · 2019 Q1

Equipment

Recall 17V-786 · Dec 8, 2017 · 550 vehicles · 11 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

70%repaired · 2018 Q3

Air bags

Recall 17V-093 · Feb 10, 2017 · 15,338 vehicles · 10,688 repaired

Risk. If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Problem, fix and repair progress →

0%repaired · 2018 Q3

Fuel system, diesel

Recall 17V-092 · Feb 10, 2017 · 2 vehicles · 0 repaired

Risk. Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.

Problem, fix and repair progress →

0%repaired · 2018 Q3

Driveline: driveshaft

Recall 17V-094 · Feb 10, 2017 · 2 vehicles · 0 repaired

Risk. A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

Problem, fix and repair progress →

67%repaired · 2018 Q1

Body: roof and pillars

Recall 16V-351 · May 24, 2016 · 3 vehicles · 2 repaired

Risk. If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

Problem, fix and repair progress →

24%repaired · 2018 Q1

Structure: body

Recall 16V-261 · Apr 29, 2016 · 55 vehicles · 13 repaired

Risk. If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

Problem, fix and repair progress →

62%repaired · 2018 Q1

Other: labels

Recall 16V-093 · Feb 18, 2016 · 2,278 vehicles · 1,419 repaired

Risk. The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

Problem, fix and repair progress →

87%repaired · 2016 Q3

Engine: diesel

Recall 15V-261 · May 5, 2015 · 1,335 vehicles · 1,168 repaired

Risk. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire.

Problem, fix and repair progress →

73%repaired · 2016 Q2

Body: door

Recall 15V-082 · Feb 10, 2015 · 5,586 vehicles · 4,081 repaired

Risk. If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors,…

Problem, fix and repair progress →

82%repaired · 2016 Q2

Engine: diesel

Recall 14V-764 · Dec 1, 2014 · 8,279 vehicles · 6,826 repaired

Risk. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2015 vs. every other Sprinter 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score

'07'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2015 Mercedes-Benz Sprinter 2500 safety ratings

2015 Mercedes-Benz Sprinter 2500 VAN RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2015 Mercedes-Benz Sprinter 2500, and the recalls they led to.

  1. Rear Wheel Speed Sensor FailurePE20014 · closed Mar 30, 2021
    Led to recall 21V-042
In owners' words

What Sprinter 2500 owners report

Recent steering complaints filed with NHTSA, shortened. Personal details are removed.

Technician detected a leak on the power steering cable on my Sprinter [XXX] that a previous recall for the same model year as mine but the VIN is not currently associated with the recall. The defect is apparently the same, however, I am required to pay the maintenance to fix it for $657 How can I…
Complaint 11639108 · Jan 28, 2025
The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked in the driveway, he noticed fluid dripping from the vehicle. The contact stated that upon inspecting the vehicle, he noticed that the power steering hose was leaking. The vehicle was not…
Complaint 11514446 · Mar 29, 2023 · 70,000 miles
I NOTICED A RECALL FOR THE MB SPRINTER 2500 - YEAR 2015-2020 WITH A LEAKING POWER STEERING CLAMP/HOSE.(20V-663) MY VAN IS NOT INCLUDED IN THIS RECALL DESPITE BEING A 2015 MB SPRINTER 2500. I HAD THIS PART REPLACED ON MY VAN TWO WEEKS AGO. PLEASE DIG DEEPER INTO THE VANS AS THERE ARE OTHER VINS THAT…
Complaint 11376369 · Nov 25, 2020 · 49,000 miles

Own a 2015 Sprinter 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.