repaired · 2022 Q3
Hydraulic power assist: hose, piping, and connections
Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
2017 Mercedes-Benz Sprinter 2500Problems, recalls & complaints
NHTSA has logged 13 owner complaints about the 2017 Mercedes-Benz Sprinter 2500, most often about the steering. It is covered by 7 safety recalls, and for recall 17V-786 the manufacturer reports only 2% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 23, 2025. Updated daily.
Complaints by system
Where the 2017 Mercedes-Benz Sprinter 2500 has problems
13 complaints grouped by the system owners reported.
4Steering
3Electrical system
1Engine and engine cooling
1Fuel/propulsion system
1Latches/locks/linkages
1Power train
1Structure
1Tires
1Engine
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Steering | 4 | 0 |
| Electrical system | 3 | 0 |
| Engine and engine cooling | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Latches/locks/linkages | 1 | 0 |
| Power train | 1 | 0 |
| Structure | 1 | 0 |
| Tires | 1 | 0 |
| Engine | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
7 recalls
2017 Mercedes-Benz Sprinter 2500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2020 Q2
Driver side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
repaired · 2020 Q2
Passenger side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
repaired · 2019 Q4
Structure: body
Risk. If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
Show 3 more recalls
repaired · 2019 Q4
Other: labels
Risk. The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed.
repaired · 2019 Q1
Equipment
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
repaired · 2019 Q2
Tires: temporary/emergency spare tire
Risk. If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2017 vs. every other Sprinter 2500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score
'07'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2017 Mercedes-Benz Sprinter 2500, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
- Rear Wheel Speed Sensor FailureLed to recall 21V-042
In owners' words
What Sprinter 2500 owners report
Recent steering complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA campaign number: 20V663000 (Steering) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact was informed…
LOWER POWER STEERING HOSE DETACHING FROM COOLER CAUSING LOSS OF POWER STEERING. I HAVE 8500 MILES ON THE VAN. THIS IS A KNOWN ISSUE ACROSS ALL SPRINTER FORUMS. I HAVE TO ADD A NEW CLAMP TO FIX THE ISSUE. IM SO SURPRISED TO LEARN THAT MB HAVE DONE NOTHING TO FIX THAT ISSUE ON ALL SPRINTER VAN... ITS…
THE CROSSWIND ASSIST IS NOT WORKING. BECAUSE OF THE HIGH PROFILE ON THIS VAN, IT BECOMES VERY DANGEROUS IN WINDY CONDITIONS. WE ALMOST GOT BLOWN OUT OF THE FREEWAY BECAUSE OF THIS FEATURE NOT WORKING ON OUR 2017 VAN. I TOOK IT TO THE DEALER AND THEY CAN NOT DUPLICATE THE ISSUE. OF COURSE NOT, WE…
Own a 2017 Sprinter 2500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.