Structure: bodyRecall 18V-288 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 18V-288 covers 153 Freightliner and Mercedes-Benz vehicles for a structure: body problem, reported to NHTSA on May 3, 2018. The manufacturer's latest report (2019 Q4) shows 63% of affected vehicles repaired.

63%
Vehicles repaired96 of 153 · 2019 Q4
Vehicles affected1534 models
ReportedMay 3, 2018Owners notified Jul 2, 2018
Complaints since4Same system, after the recall

Source: NHTSA recall 18V288000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

The risk

If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

What to do

The fix

DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

63%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q32019 Q4
4 models

Vehicles in this recall

Built from September 11, 2017 to October 11, 2017. Not every vehicle in these model years is included; check by VIN.