2017 Freightliner Sprinter 3500Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2017 Freightliner Sprinter 3500, most often about the electrical system. It is covered by 7 safety recalls, and for recall 19V-004 the manufacturer reports only 62% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 3, 2021. Updated daily.

Complaints by system

Where the 2017 Freightliner Sprinter 3500 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Exterior lighting10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2017 Freightliner Sprinter 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

81%repaired · 2023 Q2

Electronic stability control (ESC): control module

Recall 21V-042 · Feb 3, 2021 · 48,667 vehicles · 39,326 repaired

Risk. If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Problem, fix and repair progress →

80%repaired · 2022 Q3

Hydraulic power assist: hose, piping, and connections

Recall 20V-663 · Oct 28, 2020 · 47,667 vehicles · 38,353 repaired

Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2020 Q2

Driver side: inflator module

Recall 19V-003 · Jan 8, 2019 · 71,301 vehicles · 55,038 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

62%repaired · 2020 Q2

Passenger side: inflator module

Recall 19V-004 · Jan 8, 2019 · 88,388 vehicles · 54,366 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

Show 3 more recalls
63%repaired · 2019 Q4

Structure: body

Recall 18V-288 · May 3, 2018 · 153 vehicles · 96 repaired

Risk. If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

78%repaired · 2019 Q2

Lane departure: assist

Recall 17V-804 · Dec 14, 2017 · 2,177 vehicles · 1,707 repaired

Risk. If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a…

Problem, fix and repair progress →

82%repaired · 2019 Q2

Tires: temporary/emergency spare tire

Recall 17V-742 · Nov 21, 2017 · 773 vehicles · 637 repaired

Risk. If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2017 vs. every other Sprinter 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Freightliner Sprinter 3500, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Sprinter 3500 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

LEFT TAILLIGHT WORKS ONLY SOMETIMES. AS RECALL ON PREVIOS RECALLS. LEFT TAILLIGHT SOMETIMES WORKS AND IS GETTING WATER IN SYSTEM. VERY DIM WHEN DOES WORK. *DT *AS
Complaint 11185506 · Mar 9, 2019

Own a 2017 Sprinter 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.