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2011 Freightliner Sprinter 3500Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Freightliner Sprinter 3500, most often about the exterior lighting. It is covered by 2 safety recalls, and for recall 16V-077 the manufacturer reports only 41% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 41%Owner complaints10 with a crash, fire or injuryTop problem1Exterior lighting

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 14, 2022. Updated daily.

Complaints by system

Where the 2011 Freightliner Sprinter 3500 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Exterior lighting10
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2011 Freightliner Sprinter 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

66%repaired · 2019 Q2

Passenger side: inflator module

Recall 17V-479 · Jul 28, 2017 · 20,665 vehicles · 13,637 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

41%repaired · 2018 Q3

Driver side: inflator module

Recall 16V-077 · Feb 10, 2016 · 136,361 vehicles · 55,549 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2011 vs. every other Sprinter 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2011 Freightliner Sprinter 3500, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open

Own a 2011 Sprinter 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.