2016 Freightliner Sprinter 3500Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2016 Freightliner Sprinter 3500, most often about the power train. It is covered by 11 safety recalls, and for recall 19V-140 the manufacturer reports only 0% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 1, 2021. Updated daily.

Complaints by system

Where the 2016 Freightliner Sprinter 3500 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train10
Service brakes10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

11 recalls

2016 Freightliner Sprinter 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

81%repaired · 2023 Q2

Electronic stability control (ESC): control module

Recall 21V-042 · Feb 3, 2021 · 48,667 vehicles · 39,326 repaired

Risk. If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Problem, fix and repair progress →

80%repaired · 2022 Q3

Hydraulic power assist: hose, piping, and connections

Recall 20V-663 · Oct 28, 2020 · 47,667 vehicles · 38,353 repaired

Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Problem, fix and repair progress →

0%repaired · 2019 Q3

Equipment adaptive/mobility

Recall 19V-140 · Feb 27, 2019 · 1 vehicles · 0 repaired

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their…

Problem, fix and repair progress →

77%repaired · 2020 Q2

Driver side: inflator module

Recall 19V-003 · Jan 8, 2019 · 71,301 vehicles · 55,038 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

Show 7 more recalls
62%repaired · 2020 Q2

Passenger side: inflator module

Recall 19V-004 · Jan 8, 2019 · 88,388 vehicles · 54,366 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

54%repaired · 2018 Q4

Driveline: driveshaft

Recall 17V-149 · Mar 7, 2017 · 892 vehicles · 478 repaired

Risk. If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.

Problem, fix and repair progress →

70%repaired · 2018 Q3

Air bags

Recall 17V-093 · Feb 10, 2017 · 15,338 vehicles · 10,688 repaired

Risk. If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Problem, fix and repair progress →

75%repaired · 2018 Q2

Seat belts: rear/other

Recall 16V-670 · Sep 15, 2016 · 271 vehicles · 203 repaired

Risk. If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.

Problem, fix and repair progress →

67%repaired · 2018 Q1

Body: roof and pillars

Recall 16V-351 · May 24, 2016 · 3 vehicles · 2 repaired

Risk. If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

Problem, fix and repair progress →

24%repaired · 2018 Q1

Structure: body

Recall 16V-261 · Apr 29, 2016 · 55 vehicles · 13 repaired

Risk. If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

Problem, fix and repair progress →

62%repaired · 2018 Q1

Other: labels

Recall 16V-093 · Feb 18, 2016 · 2,278 vehicles · 1,419 repaired

Risk. The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2016 vs. every other Sprinter 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2016 Freightliner Sprinter 3500, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Sprinter 3500 owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

WHILE DRIVING USING CRUISE CONTROL, THE SPEED WAS INCREASING 15 MPH PAST THE SETTING. I WAS ABLE TO STOP BY USING THE BRAKE. THEN ALL THE WARNING LIGHTS CAME ON. AFTER THAT IT WOULDN'T SHIFT RIGHT, IT WOULDN'T SHIFT INTO A HIGH GEAR AND IT WOULD BE HARD TO GET MOVING FROM A STOP. I HAD TO DRIVE TO…
Complaint 11398562 · Mar 1, 2021 · 40,400 miles

Own a 2016 Sprinter 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.