Body: roof and pillarsRecall 16V-351 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 16V-351 covers 3 Freightliner and Mercedes-Benz vehicles for a body: roof and pillars problem, reported to NHTSA on May 24, 2016. The manufacturer's latest report (2018 Q1) shows 67% of affected vehicles repaired.

67%
Vehicles repaired2 of 3 · 2018 Q1
Vehicles affected34 models
ReportedMay 24, 2016Owners notified Aug 11, 2016
Complaints since8Same system, after the recall

Source: NHTSA recall 16V351000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

The risk

If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

What to do

The fix

DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2016 Q32018 Q1
4 models

Vehicles in this recall

Built from May 1, 2015 to April 30, 2016. Not every vehicle in these model years is included; check by VIN.