repaired · 2023 Q2
Electronic stability control (ESC): control module
Risk. If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
2015 Mercedes-Benz Sprinter 3500Problems, recalls & complaints
NHTSA has logged 37 owner complaints about the 2015 Mercedes-Benz Sprinter 3500, most often about the vehicle speed control. It is covered by 15 safety recalls, and for recall 17V-092 the manufacturer reports only 0% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 29, 2021. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2015 Mercedes-Benz Sprinter 3500 has problems
37 complaints grouped by the system owners reported.
12Vehicle speed control
11Electronic stability control (ESC)
10Service brakes1 crash/fire/injury
4Power train1 crash/fire/injury
3Air bags
3Electrical system
3Service brakes, hydraulic
3Wheels
2Seat belts
107 other systems1 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Vehicle speed control | 12 | 0 |
| Electronic stability control (ESC) | 11 | 0 |
| Service brakes | 10 | 1 |
| Power train | 4 | 1 |
| Air bags | 3 | 0 |
| Electrical system | 3 | 0 |
| Service brakes, hydraulic | 3 | 0 |
| Wheels | 3 | 0 |
| Seat belts | 2 | 0 |
| 7 other systems | 10 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
15 recalls
2015 Mercedes-Benz Sprinter 3500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q3
Hydraulic power assist: hose, piping, and connections
Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
repaired · 2020 Q2
Seats
Risk. In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
repaired · 2020 Q2
Passenger side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Show 11 more recalls
repaired · 2020 Q2
Driver side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
repaired · 2019 Q1
Equipment
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
repaired · 2018 Q3
Air bags
Risk. If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
repaired · 2018 Q3
Fuel system, diesel
Risk. Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.
repaired · 2018 Q3
Driveline: driveshaft
Risk. A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
repaired · 2018 Q1
Body: roof and pillars
Risk. If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
repaired · 2018 Q1
Structure: body
Risk. If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
repaired · 2018 Q1
Other: labels
Risk. The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
repaired · 2016 Q3
Engine: diesel
Risk. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire.
repaired · 2016 Q2
Body: door
Risk. If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors,…
repaired · 2016 Q2
Engine: diesel
Risk. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2015 vs. every other Sprinter 3500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score
'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
- Avoid
- Caution
- Solid
- Best
- Not rated
1 investigation
NHTSA defect investigations
Federal investigations that included the 2015 Mercedes-Benz Sprinter 3500, and the recalls they led to.
- Rear Wheel Speed Sensor FailureLed to recall 21V-042
In owners' words
What Sprinter 3500 owners report
Recent vehicle speed control complaints filed with NHTSA, shortened. Personal details are removed.
I RECEIVED A RECALL NOTICE FOR THE THE REAR SPEED SENSORS ON THIS VEHICLE. I HAVE HAD BOTH FRONT SPEED SENSORS FAIL AND I BELIEVE THIS SHOULD BE LOOKED INTO AS WELL AS I BELIEVE THE ABS BRAKE SYSTEM WAS EFFECTED BY MY FRONT WHEEL SPEED SENSOR FAILURES. THE FIRST SENSOR FAILED 30 DAYS AFTER WARRANTY…
WHEN DRIVING THE VEHICLE WILL ACCELERATE BY ITSELF. THE BRAKES WILL PULSATE WHEN YOU TRY TO STOP AT THE ACCELERATED LEVEL YOU MUST PUT THE VEHICLE IN NEUTRAL TO STOP. THEN 3 LIGHTS APPEAR ON DASH, ABS,TIRE AND TRACTION. WHEN THE LIGHTS APPEAR THE VEHICLE RUNS FINE BUT CRUISE CONTROL WILL NOT WORK.…
WE WERE TRAVELING ON FLAT, OPEN INTERSTATE ROADWAY IN RAINY WEATHER AT NIGHT WITH CRUISE CONTROL SET WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED QUICKLY. I NOTICED THE VEHICLE FELT LIKE IT DOWNSHIFTED AND FELT LIKE IT WAS ACCELERATING HARD. I LOOKED AT SPEEDOMETER AND SPEED HAD INCREASED BY MORE THAN…
Own a 2015 Sprinter 3500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.