2024 Mercedes-Benz Sprinter 3500Problems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2024 Mercedes-Benz Sprinter 3500, most often about the fuel/propulsion system. It is covered by 3 safety recalls, and for recall 25V-609 the manufacturer reports only 50% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 1, 2026. Updated daily.

Complaints by system

Where the 2024 Mercedes-Benz Sprinter 3500 has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system10
Tires10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2024 Mercedes-Benz Sprinter 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

50%repaired · 2026 Q3

Structure: frame and members

Recall 25V-609 · Sep 12, 2025 · 4 vehicles · 2 repaired

Risk. Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

Problem, fix and repair progress →

73%repaired · 2026 Q3

Parking brake

Recall 25V-135 · Feb 28, 2025 · 88 vehicles · 64 repaired

Risk. Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2026 Q2

Leaf spring assembly: u-bolt, leaf spring to axle

Recall 24V-517 · Jul 9, 2024 · 1,232 vehicles · 951 repaired

Risk. An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2024 vs. every other Sprinter 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter 3500 owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

Tried to drive over Wolf Creek Pass in Colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road…
Complaint 11612146 · Sep 2, 2024

Own a 2024 Sprinter 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.