Structure: frame and members
Risk. Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
NHTSA has logged 3 owner complaints about the 2024 Mercedes-Benz Sprinter 3500, most often about the fuel/propulsion system. It is covered by 3 safety recalls, and for recall 25V-609 the manufacturer reports only 50% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 1, 2026. Updated daily.
3 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Fuel/propulsion system | 1 | 0 |
| Tires | 1 | 0 |
| Wheels | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Risk. Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Risk. An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score
Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.
Tried to drive over Wolf Creek Pass in Colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.