repaired · 2023 Q2
Electronic stability control (ESC): control module
Risk. If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
2018 Mercedes-Benz Sprinter 3500Problems, recalls & complaints
NHTSA has logged 9 owner complaints about the 2018 Mercedes-Benz Sprinter 3500, most often about the service brakes. It is covered by 10 safety recalls, and for recall 19V-693 the manufacturer reports only 42% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 12, 2025. Updated daily.
Complaints by system
Where the 2018 Mercedes-Benz Sprinter 3500 has problems
9 complaints grouped by the system owners reported.
3Service brakes
2Vehicle speed control
1Electronic stability control (ESC)
1Engine
1Exterior lighting
1Fuel system, diesel
1Power train
1Steering
1Structure
33 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes | 3 | 0 |
| Vehicle speed control | 2 | 0 |
| Electronic stability control (ESC) | 1 | 0 |
| Engine | 1 | 0 |
| Exterior lighting | 1 | 0 |
| Fuel system, diesel | 1 | 0 |
| Power train | 1 | 0 |
| Steering | 1 | 0 |
| Structure | 1 | 0 |
| 3 other systems | 3 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
10 recalls
2018 Mercedes-Benz Sprinter 3500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q3
Hydraulic power assist: hose, piping, and connections
Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
repaired · 2022 Q1
Other: labels
Risk. With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed…
repaired · 2022 Q1
Other: labels
Risk. Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of…
Show 6 more recalls
repaired · 2021 Q2
Air bags: air bag/restraint control module
Risk. An inactive airbag system can increase the risk of injury in the event of a crash.
repaired · 2021 Q1
Unknown or other
Risk. Failure to identify loose safety related parts can increase the risk of crash and injury.
repaired · 2021 Q1
Hood: latch
Risk. A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
repaired · 2021 Q2
Visibility: glass, side/rear
Risk. In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing…
repaired · 2019 Q2
Unknown or other
Risk. Failure to identify loose safety related parts can increase the risk of crash and injury.
repaired · 2020 Q2
Doors: latch
Risk. In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2018 vs. every other Sprinter 3500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score
'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2018 Mercedes-Benz Sprinter 3500, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
- Rear Wheel Speed Sensor FailureLed to recall 21V-042
In owners' words
What Sprinter 3500 owners report
Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.
We have a 2019 motorhome on a 2018 Mercedes Sprinter chassis. We are concerned about the wheel speed sensor failing. Three out of 4 sensors have already failed and been replaced on ours and Mercedes will not replace the 4th sensor until it fails. When this sensor fails it affects the ABS brakes and…
WHEN TURNING A CORNER,ENGINE RACED TO 45 MPH WITHOUT MY FOOT ON THE THROTTLE.ALMOST LOST CONTROL.HAD TO PUT VEHICLE,MEREDES SPRINTER 3500,INTO NEUTRAL TO STOP IT.HAD PREVIOUSLY HAD THE DEALER REPAIR SPEED SENSORS THREE OTHER TIMES.WARNING LIGHTS COME ON AND I LOOSE CRUISE CONTROL.DANGEROUS…
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE HARDER THAN USUAL. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD QUICKER THAN…
Own a 2018 Sprinter 3500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.