Unknown or otherRecall 19V-693 · Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 19V-693 covers 19 Mercedes-Benz vehicles for a unknown or other problem, reported to NHTSA on October 2, 2019. The manufacturer's latest report (2021 Q1) shows 42% of affected vehicles repaired.

42%
Vehicles repaired8 of 19 · 2021 Q1
Vehicles affected195 models
ReportedOct 2, 2019Owners notified Nov 15, 2019
Complaints since24Same system, after the recall

Source: NHTSA recall 19V693000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

The risk

Failure to identify loose safety related parts can increase the risk of crash and injury.

What to do

The fix

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

42%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q42021 Q1
5 models

Vehicles in this recall

Built from April 12, 2018 to September 20, 2019. Not every vehicle in these model years is included; check by VIN.