repaired · 2022 Q3
Hydraulic power assist: hose, piping, and connections
Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
2018 Mercedes-Benz Sprinter 2500Problems, recalls & complaints
NHTSA has logged 14 owner complaints about the 2018 Mercedes-Benz Sprinter 2500, most often about the vehicle speed control. It is covered by 9 safety recalls, and for recall 19V-693 the manufacturer reports only 42% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 6, 2026. Updated daily.
Complaints by system
Where the 2018 Mercedes-Benz Sprinter 2500 has problems
14 complaints grouped by the system owners reported.
4Vehicle speed control
3Steering
3Power train
2Seat belts
2Engine
2Electrical system
2Structure
1Engine and engine cooling
1Lane departure
22 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Vehicle speed control | 4 | 0 |
| Steering | 3 | 0 |
| Power train | 3 | 0 |
| Seat belts | 2 | 0 |
| Engine | 2 | 0 |
| Electrical system | 2 | 0 |
| Structure | 2 | 0 |
| Engine and engine cooling | 1 | 0 |
| Lane departure | 1 | 0 |
| 2 other systems | 2 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
9 recalls
2018 Mercedes-Benz Sprinter 2500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q1
Other: labels
Risk. With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed…
repaired · 2022 Q1
Other: labels
Risk. Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of…
repaired · 2021 Q1
Unknown or other
Risk. Failure to identify loose safety related parts can increase the risk of crash and injury.
Show 5 more recalls
repaired · 2021 Q2
Air bags: air bag/restraint control module
Risk. An inactive airbag system can increase the risk of injury in the event of a crash.
repaired · 2021 Q1
Hood: latch
Risk. A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
repaired · 2021 Q2
Visibility: glass, side/rear
Risk. In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing…
repaired · 2019 Q2
Unknown or other
Risk. Failure to identify loose safety related parts can increase the risk of crash and injury.
repaired · 2020 Q2
Doors: latch
Risk. In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2018 vs. every other Sprinter 2500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score
'07'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2018 Mercedes-Benz Sprinter 2500, and the recalls they led to.
- Desiccated Air Bag Inflator RuptureOpen
- Rear Wheel Speed Sensor FailureLed to recall 21V-042
In owners' words
What Sprinter 2500 owners report
Recent vehicle speed control complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle hesitated while depressing the accelerator pedal. The contact stated that while driving 70 MPH, the vehicle lost motive power. The contact pulled over to the shoulder of the highway. The check engine warning…
it grovernor at 7o mph which you can not pass. you can not go up some hills at the speed limit it will not idle it turn off all the time, to keep the van idling you have to put it in drive and put on the e brake and hope it does not move the back doors are always lock and when you unlock the back…
2018 MB SPRINTER PLEASURE WAY RV SUDDENLY ERRATICALLY ACCELERATED WHILE IN MOTION ON HIGHWAY, ERRATIC TRANSMISSION SHIFTING, MULTIPLE WARNING MESSAGES INCLUDING ESP, ABS, BLIND SPOT ASSIST INOPERATIVE, ASR/BAS SYMBOL APPEARED. AWAIT SERVICE APPOINTMENT. ?REAR WHEEL SPEED SENSOR?
Own a 2018 Sprinter 2500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.