Hood: latchRecall 19V-665 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 19V-665 covers 5,626 Freightliner and Mercedes-Benz vehicles for a hood: latch problem, reported to NHTSA on September 18, 2019. The manufacturer's latest report (2021 Q1) shows 57% of affected vehicles repaired.

57%
Vehicles repaired3,193 of 5,626 · 2021 Q1
Vehicles affected5,6268 models
ReportedSep 18, 2019Owners notified Nov 1, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V665000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

The risk

A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

What to do

The fix

DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

57%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q42021 Q1