2018 Freightliner Sprinter 2500Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2018 Freightliner Sprinter 2500, most often about the forward collision avoidance. It is covered by 7 safety recalls, and for recall 19V-665 the manufacturer reports only 57% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 9, 2023. Updated daily.

Complaints by system

Where the 2018 Freightliner Sprinter 2500 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance10
Service brakes10
Steering10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2018 Freightliner Sprinter 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

80%repaired · 2022 Q3

Hydraulic power assist: hose, piping, and connections

Recall 20V-663 · Oct 28, 2020 · 47,667 vehicles · 38,353 repaired

Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Problem, fix and repair progress →

81%repaired · 2022 Q1

Other: labels

Recall 20V-155 · Mar 18, 2020 · 289 vehicles · 233 repaired

Risk. With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed…

Problem, fix and repair progress →

85%repaired · 2022 Q1

Other: labels

Recall 20V-156 · Mar 18, 2020 · 332 vehicles · 281 repaired

Risk. Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of…

Problem, fix and repair progress →

84%repaired · 2021 Q2

Air bags: air bag/restraint control module

Recall 19V-695 · Oct 2, 2019 · 1,232 vehicles · 1,041 repaired

Risk. An inactive airbag system can increase the risk of injury in the event of a crash.

Problem, fix and repair progress →

Show 3 more recalls
57%repaired · 2021 Q1

Hood: latch

Recall 19V-665 · Sep 18, 2019 · 5,626 vehicles · 3,193 repaired

Risk. A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

73%repaired · 2021 Q2

Visibility: glass, side/rear

Recall 19V-507 · Jul 2, 2019 · 1,079 vehicles · 790 repaired

Risk. In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing…

Problem, fix and repair progress →

84%repaired · 2020 Q2

Doors: latch

Recall 18V-743 · Oct 24, 2018 · 76 vehicles · 64 repaired

Risk. In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2018 vs. every other Sprinter 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2018 Freightliner Sprinter 2500, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Sprinter 2500 owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

Multiple Episodes of vigorous Sudden Application of Active Brake Assist, sometimes with a sudden dip, occasionally without a noticeable inciting issue. Often Occurs at Hiway speeds, on a narrow bridge with car slowing to 5 mph. At low speeds break assist may turn off and able to resume driving,…
Complaint 11543624 · Sep 9, 2023

Own a 2018 Sprinter 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.