repaired · 2026 Q1
Structure: body
Risk. Reduced vehicle control increases the risk of a crash.
2020 Freightliner Sprinter 2500Problems, recalls & complaints
NHTSA has logged 7 owner complaints about the 2020 Freightliner Sprinter 2500, most often about the engine. It is covered by 17 safety recalls, and for recall 23V-874 the manufacturer reports only 33% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 5, 2025. Updated daily.
Complaints by system
Where the 2020 Freightliner Sprinter 2500 has problems
7 complaints grouped by the system owners reported.
3Engine
1Exterior lighting
1Forward collision avoidance
1Lane departure
1Vehicle speed control
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 3 | 0 |
| Exterior lighting | 1 | 0 |
| Forward collision avoidance | 1 | 0 |
| Lane departure | 1 | 0 |
| Vehicle speed control | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
17 recalls
2020 Freightliner Sprinter 2500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2025 Q4
Structure: critical fasteners
Risk. A detached partition wall can increase the risk of injury.
repaired · 2025 Q4
Structure: critical fasteners
Risk. Reduced stability increases the risk of a crash.
repaired · 2025 Q1
Electrical system: instrument cluster/panel
Risk. A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a…
Show 13 more recalls
repaired · 2024 Q4
Internal: park pawl
Risk. Vehicle rollaway increases the risk of a crash.
repaired · 2024 Q3
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
repaired · 2024 Q2
Back over prevention: display function
Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
repaired · 2023 Q4
Electrical system: software
Risk. Unintentional vehicle movement can increase the risk of a crash.
repaired · 2023 Q2
Back over prevention: display function
Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
repaired · 2023 Q2
Passenger side frontal: cushion
Risk. Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
repaired · 2023 Q1
Hydraulic power assist: hose, piping, and connections
Risk. A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
repaired · 2023 Q1
Electrical system: instrument cluster/panel
Risk. A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
repaired · 2023 Q1
Service brakes, hydraulic: pedals and linkages
Risk. Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
repaired · 2022 Q4
Sensing system: camera
Risk. A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
repaired · 2023 Q4
Disc: caliper
Risk. Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
repaired · 2022 Q3
Hydraulic power assist: hose, piping, and connections
Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
repaired · 2022 Q4
Delivery: hoses, lines/piping, and fittings
Risk. A fuel leak can increase the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.
Best & worst years
2020 vs. every other Sprinter 2500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score
'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Sprinter 2500 owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
The Cooling fan behind the radiator also known as the clutch fan fell off the water pump. I realized it before it fell on the highway during rush hour and caused a major accident and engine failure. This is a very common problem and is all over the internet. In most cases it will take out the…
Engine destroyed by oil and water accumulation in intercooler that was pulled through the turbo and entered cylinder 6. Bent connecting rod on Cylinder 6, Bent and torn turbo vanes. Sudden loss of power while operating. Mercedes is replacing the entire motor. No Symptoms before the event, check…
I am experiencing cold start hesitation and unresponsive throttle at high elevation. The vehicle takes up to 20-30 seconds to accelerate, and puts me in a dangerous situation (in a highway intersection, for example). Once the engine temperature is warm, this issue goes away.
Own a 2020 Sprinter 2500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.