Electrical system: instrument cluster/panelRecall 21V-235 · Freightliner and Mercedes-Benz vehicles
Daimler Vans USA, LLC recall 21V-235 covers 1,285 Freightliner and Mercedes-Benz vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on April 5, 2021. The manufacturer's latest report (2023 Q1) shows 82% of affected vehicles repaired.
Source: NHTSA recall 21V235000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
82%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.