2020 Freightliner Sprinter 4500Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2020 Freightliner Sprinter 4500. It is covered by 17 safety recalls, and for recall 23V-874 the manufacturer reports only 33% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 21, 2023. Updated daily.

Complaints by system

Where the 2020 Freightliner Sprinter 4500 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

17 recalls

2020 Freightliner Sprinter 4500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

74%repaired · 2025 Q1

Electrical system: instrument cluster/panel

Recall 23V-204 · Mar 24, 2023 · 6,857 vehicles · 5,061 repaired

Risk. A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a…

Problem, fix and repair progress →

Show 13 more recalls
75%repaired · 2024 Q3

Communication: auto crash notification

Recall 22V-360 · May 20, 2022 · 19,937 vehicles · 15,009 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

82%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-281 · Apr 27, 2022 · 12,086 vehicles · 9,856 repaired

Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2023 Q4

Electrical system: software

Recall 21V-972 · Dec 15, 2021 · 48,400 vehicles · 31,429 repaired

Risk. Unintentional vehicle movement can increase the risk of a crash.

Problem, fix and repair progress →

88%repaired · 2023 Q2

Back over prevention: display function

Recall 21V-411 · Jun 2, 2021 · 33,437 vehicles · 29,421 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

89%repaired · 2023 Q2

Passenger side frontal: cushion

Recall 21V-410 · Jun 2, 2021 · 4,078 vehicles · 3,621 repaired

Risk. Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

Problem, fix and repair progress →

89%repaired · 2023 Q1

Hydraulic power assist: hose, piping, and connections

Recall 21V-241 · Apr 6, 2021 · 4,444 vehicles · 3,976 repaired

Risk. A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2023 Q1

Electrical system: instrument cluster/panel

Recall 21V-235 · Apr 5, 2021 · 1,285 vehicles · 1,058 repaired

Risk. A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2023 Q1

Service brakes, hydraulic: pedals and linkages

Recall 21V-152 · Mar 10, 2021 · 56,534 vehicles · 46,339 repaired

Risk. Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2022 Q4

Sensing system: camera

Recall 21V-077 · Feb 17, 2021 · 198 vehicles · 153 repaired

Risk. A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2023 Q4

Disc: caliper

Recall 20V-802 · Dec 21, 2020 · 9,094 vehicles · 8,170 repaired

Risk. Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

Problem, fix and repair progress →

80%repaired · 2022 Q3

Hydraulic power assist: hose, piping, and connections

Recall 20V-663 · Oct 28, 2020 · 47,667 vehicles · 38,353 repaired

Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Problem, fix and repair progress →

79%repaired · 2022 Q4

Delivery: hoses, lines/piping, and fittings

Recall 20V-595 · Sep 29, 2020 · 4,010 vehicles · 3,148 repaired

Risk. A fuel leak can increase the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2020 vs. every other Sprinter 4500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 4500 median. How we score

'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

Own a 2020 Sprinter 4500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.