Electrical system: instrument cluster/panelRecall 23V-204 · Freightliner and Mercedes-Benz vehicles
Daimler Vans USA, LLC recall 23V-204 covers 6,857 Freightliner and Mercedes-Benz vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on March 24, 2023. The manufacturer's latest report (2025 Q1) shows 74% of affected vehicles repaired.
Source: NHTSA recall 23V204000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
The risk
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
74%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.