2019 Freightliner Sprinter 3500Problems, recalls & complaints

NHTSA has logged 0 owner complaints about the 2019 Freightliner Sprinter 3500. It is covered by 36 safety recalls, and for recall 23V-876 the manufacturer reports only 47% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 21, 2023. Updated daily.

Complaints by system

Where the 2019 Freightliner Sprinter 3500 has problems

0 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

36 recalls

2019 Freightliner Sprinter 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

74%repaired · 2025 Q1

Electrical system: instrument cluster/panel

Recall 23V-204 · Mar 24, 2023 · 6,857 vehicles · 5,061 repaired

Risk. A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a…

Problem, fix and repair progress →

Show 32 more recalls
75%repaired · 2024 Q3

Communication: auto crash notification

Recall 22V-360 · May 20, 2022 · 19,937 vehicles · 15,009 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

82%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-281 · Apr 27, 2022 · 12,086 vehicles · 9,856 repaired

Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2023 Q4

Electrical system: software

Recall 21V-972 · Dec 15, 2021 · 48,400 vehicles · 31,429 repaired

Risk. Unintentional vehicle movement can increase the risk of a crash.

Problem, fix and repair progress →

89%repaired · 2023 Q2

Passenger side frontal: cushion

Recall 21V-410 · Jun 2, 2021 · 4,078 vehicles · 3,621 repaired

Risk. Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

Problem, fix and repair progress →

88%repaired · 2023 Q2

Back over prevention: display function

Recall 21V-411 · Jun 2, 2021 · 33,437 vehicles · 29,421 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

89%repaired · 2023 Q1

Hydraulic power assist: hose, piping, and connections

Recall 21V-241 · Apr 6, 2021 · 4,444 vehicles · 3,976 repaired

Risk. A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2023 Q1

Electrical system: instrument cluster/panel

Recall 21V-235 · Apr 5, 2021 · 1,285 vehicles · 1,058 repaired

Risk. A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2023 Q1

Service brakes, hydraulic: pedals and linkages

Recall 21V-152 · Mar 10, 2021 · 56,534 vehicles · 46,339 repaired

Risk. Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2022 Q4

Sensing system: camera

Recall 21V-077 · Feb 17, 2021 · 198 vehicles · 153 repaired

Risk. A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2023 Q4

Disc: caliper

Recall 20V-802 · Dec 21, 2020 · 9,094 vehicles · 8,170 repaired

Risk. Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

Problem, fix and repair progress →

78%repaired · 2022 Q4

Other: owners/service/other manual

Recall 20V-756 · Dec 8, 2020 · 9 vehicles · 7 repaired

Risk. If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or…

Problem, fix and repair progress →

80%repaired · 2022 Q3

Hydraulic power assist: hose, piping, and connections

Recall 20V-663 · Oct 28, 2020 · 47,667 vehicles · 38,353 repaired

Risk. The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Problem, fix and repair progress →

79%repaired · 2022 Q4

Delivery: hoses, lines/piping, and fittings

Recall 20V-595 · Sep 29, 2020 · 4,010 vehicles · 3,148 repaired

Risk. A fuel leak can increase the risk of a fire.

Problem, fix and repair progress →

88%repaired · 2022 Q1

Other: owners/service/other manual

Recall 20V-180 · Mar 26, 2020 · 52,127 vehicles · 46,056 repaired

Risk. If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Problem, fix and repair progress →

88%repaired · 2022 Q1

Supply: hoses, lines/piping, and fittings

Recall 20V-181 · Mar 25, 2020 · 48,791 vehicles · 43,164 repaired

Risk. Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

92%repaired · 2022 Q1

Tires

Recall 20V-157 · Mar 18, 2020 · 65 vehicles · 60 repaired

Risk. A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

85%repaired · 2022 Q1

Other: labels

Recall 20V-156 · Mar 18, 2020 · 332 vehicles · 281 repaired

Risk. Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of…

Problem, fix and repair progress →

81%repaired · 2022 Q1

Other: labels

Recall 20V-155 · Mar 18, 2020 · 289 vehicles · 233 repaired

Risk. With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed…

Problem, fix and repair progress →

90%repaired · 2022 Q1

Steering

Recall 20V-109 · Feb 25, 2020 · 8,595 vehicles · 7,753 repaired

Risk. If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2022 Q1

Steering: column

Recall 20V-110 · Feb 25, 2020 · 25 vehicles · 25 repaired

Risk. If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2022 Q1

Engine and engine cooling: exhaust system

Recall 20V-078 · Feb 12, 2020 · 4,424 vehicles · 4,103 repaired

Risk. If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.

Problem, fix and repair progress →

87%repaired · 2022 Q1

Engine and engine cooling: exhaust system

Recall 20V-079 · Feb 12, 2020 · 4,385 vehicles · 3,836 repaired

Risk. An exhaust gas leak in the engine compartment increases the risk of a fire.

Problem, fix and repair progress →

48%repaired · 2022 Q1

Equipment

Recall 19V-908 · Dec 19, 2019 · 183 vehicles · 88 repaired

Risk. If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

Problem, fix and repair progress →

89%repaired · 2021 Q2

Fuel system, diesel

Recall 19V-798 · Nov 7, 2019 · 4,987 vehicles · 4,445 repaired

Risk. A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.

Problem, fix and repair progress →

100%repaired · 2020 Q2

Seats

Recall 19V-800 · Nov 6, 2019 · 3 vehicles · 3 repaired

Risk. In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.

Problem, fix and repair progress →

88%repaired · 2021 Q2

Body: door

Recall 19V-716 · Oct 8, 2019 · 153 vehicles · 135 repaired

Risk. If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors,…

Problem, fix and repair progress →

84%repaired · 2021 Q2

Air bags: air bag/restraint control module

Recall 19V-695 · Oct 2, 2019 · 1,232 vehicles · 1,041 repaired

Risk. An inactive airbag system can increase the risk of injury in the event of a crash.

Problem, fix and repair progress →

57%repaired · 2021 Q1

Hood: latch

Recall 19V-665 · Sep 18, 2019 · 5,626 vehicles · 3,193 repaired

Risk. A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

93%repaired · 2020 Q4

Exterior lighting: tail lights

Recall 19V-591 · Aug 12, 2019 · 8,243 vehicles · 7,645 repaired

Risk. Reduced taillight visibility increases the risk of a crash.

Problem, fix and repair progress →

73%repaired · 2021 Q2

Visibility: glass, side/rear

Recall 19V-507 · Jul 2, 2019 · 1,079 vehicles · 790 repaired

Risk. In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing…

Problem, fix and repair progress →

71%repaired · 2020 Q3

Headlights: high/low beam dimmer switch

Recall 19V-309 · Apr 18, 2019 · 1,517 vehicles · 1,078 repaired

Risk. Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.

Problem, fix and repair progress →

66%repaired · 2020 Q3

Exterior lighting: headlights

Recall 19V-284 · Apr 9, 2019 · 590 vehicles · 391 repaired

Risk. Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2019 vs. every other Sprinter 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated

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