SteeringRecall 20V-109 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 20V-109 covers 8,595 Freightliner and Mercedes-Benz vehicles for a steering problem, reported to NHTSA on February 25, 2020. The manufacturer's latest report (2022 Q1) shows 90% of affected vehicles repaired.

90%
Vehicles repaired7,753 of 8,595 · 2022 Q1
Vehicles affected8,5958 models
ReportedFeb 25, 2020Owners notified Apr 13, 2020
Complaints since19Same system, after the recall

Source: NHTSA recall 20V109000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

The risk

If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

What to do

The fix

DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

90%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q22022 Q1