Steering: columnRecall 20V-110 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 20V-110 covers 25 Freightliner and Mercedes-Benz vehicles for a steering: column problem, reported to NHTSA on February 25, 2020. The manufacturer's latest report (2022 Q1) shows 100% of affected vehicles repaired.

100%
Vehicles repaired25 of 25 · 2022 Q1
Vehicles affected258 models
ReportedFeb 25, 2020Owners notified Apr 24, 2020
Complaints since19Same system, after the recall

Source: NHTSA recall 20V110000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

The risk

If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

What to do

The fix

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q22022 Q1