Other: owners/service/other manualRecall 20V-756 · Freightliner and Mercedes-Benz vehicles
Daimler Vans USA, LLC recall 20V-756 covers 9 Freightliner and Mercedes-Benz vehicles for a other: owners/service/other manual problem, reported to NHTSA on December 8, 2020. The manufacturer's latest report (2022 Q4) shows 78% of affected vehicles repaired.
Source: NHTSA recall 20V756000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
The risk
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
The fix
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
78%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.