Other: owners/service/other manualRecall 20V-180 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 20V-180 covers 52,127 Freightliner and Mercedes-Benz vehicles for a other: owners/service/other manual problem, reported to NHTSA on March 26, 2020. The manufacturer's latest report (2022 Q1) shows 88% of affected vehicles repaired.

88%
Vehicles repaired46,056 of 52,127 · 2022 Q1
Vehicles affected52,1279 models
ReportedMar 26, 2020Owners notified May 18, 2020
Complaints since2Same system, after the recall

Source: NHTSA recall 20V180000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

The risk

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

What to do

The fix

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q22022 Q1