Body: doorRecall 19V-716 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 19V-716 covers 153 Freightliner and Mercedes-Benz vehicles for a body: door problem, reported to NHTSA on October 8, 2019. The manufacturer's latest report (2021 Q2) shows 88% of affected vehicles repaired.

88%
Vehicles repaired135 of 153 · 2021 Q2
Vehicles affected1538 models
ReportedOct 8, 2019Owners notified Feb 10, 2020
Complaints since7Same system, after the recall

Source: NHTSA recall 19V716000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

The risk

If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

What to do

The fix

DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q12021 Q2