Electrical system: softwareRecall 21V-972 · Freightliner and Mercedes-Benz vehicles
Daimler Vans USA, LLC recall 21V-972 covers 48,400 Freightliner and Mercedes-Benz vehicles for a electrical system: software problem, reported to NHTSA on December 15, 2021. The manufacturer's latest report (2023 Q4) shows 65% of affected vehicles repaired.
Source: NHTSA recall 21V972000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
The risk
Unintentional vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
65%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
The investigation behind this recall
- Vehicle Rolls Away While in ParkNHTSA