Structure: critical fastenersRecall 23V-875 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 23V-875 covers 3,739 Freightliner and Mercedes-Benz vehicles for a structure: critical fasteners problem, reported to NHTSA on December 21, 2023. The manufacturer's latest report (2025 Q4) shows 55% of affected vehicles repaired.

55%
Vehicles repaired2,043 of 3,739 · 2025 Q4
Vehicles affected3,7398 models
ReportedDec 21, 2023Owners notified Mar 4, 2024
Complaints since9Same system, after the recall

Source: NHTSA recall 23V875000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

The risk

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

What to do

The fix

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

55%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q12025 Q4