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2012 Freightliner Sprinter 2500Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2012 Freightliner Sprinter 2500, most often about the electrical system. It is covered by 2 safety recalls, and for recall 17V-480 the manufacturer reports only 38% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 38%Owner complaints20 with a crash, fire or injuryTypical failure mileage23kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 28, 2017. Updated daily.

Complaints by system

Where the 2012 Freightliner Sprinter 2500 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Structure10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2012 Freightliner Sprinter 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

38%repaired · 2019 Q2

Passenger side: inflator module

Recall 17V-480 · Jul 28, 2017 · 17,609 vehicles · 6,725 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

41%repaired · 2018 Q3

Driver side: inflator module

Recall 16V-077 · Feb 10, 2016 · 136,361 vehicles · 55,549 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2012 vs. every other Sprinter 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Freightliner Sprinter 2500 safety ratings

2012 Freightliner Sprinter 2500 CARGO VAN RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Sprinter 2500 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION…
Complaint 10609711 · Jul 10, 2014 · 22,673 miles

Own a 2012 Sprinter 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.