Doors: latchRecall 18V-743 · Freightliner and Mercedes-Benz vehicles
Daimler Vans USA, LLC recall 18V-743 covers 76 Freightliner and Mercedes-Benz vehicles for a doors: latch problem, reported to NHTSA on October 24, 2018. The manufacturer's latest report (2020 Q2) shows 84% of affected vehicles repaired.
Source: NHTSA recall 18V743000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
The risk
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
The fix
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
84%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from July 4, 2018 to July 19, 2018. Not every vehicle in these model years is included; check by VIN.