Doors: latchRecall 18V-743 · Freightliner and Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 18V-743 covers 76 Freightliner and Mercedes-Benz vehicles for a doors: latch problem, reported to NHTSA on October 24, 2018. The manufacturer's latest report (2020 Q2) shows 84% of affected vehicles repaired.

84%
Vehicles repaired64 of 76 · 2020 Q2
Vehicles affected764 models
ReportedOct 24, 2018Owners notified Jan 31, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 18V743000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

The risk

In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

What to do

The fix

DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

84%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q12020 Q2
4 models

Vehicles in this recall

Built from July 4, 2018 to July 19, 2018. Not every vehicle in these model years is included; check by VIN.