repaired · 2020 Q1
Passenger side: inflator module
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
2013 Mercedes-Benz Sprinter 2500Problems, recalls & complaints
NHTSA has logged 21 owner complaints about the 2013 Mercedes-Benz Sprinter 2500, most often about the air bags. It is covered by 3 safety recalls, and for recall 16V-077 the manufacturer reports only 41% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 14, 2025. Updated daily.
Complaints by system
Where the 2013 Mercedes-Benz Sprinter 2500 has problems
21 complaints grouped by the system owners reported.
11Air bags
3Engine
3Wheels
3Exterior lighting
2Vehicle speed control
2Service brakes
1Interior lighting
1Parking brake
1Power train
55 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 11 | 0 |
| Engine | 3 | 0 |
| Wheels | 3 | 0 |
| Exterior lighting | 3 | 0 |
| Vehicle speed control | 2 | 0 |
| Service brakes | 2 | 0 |
| Interior lighting | 1 | 0 |
| Parking brake | 1 | 0 |
| Power train | 1 | 0 |
| 5 other systems | 5 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
3 recalls
2013 Mercedes-Benz Sprinter 2500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2018 Q3
Air bags
Risk. If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
repaired · 2018 Q3
Driver side: inflator module
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2013 vs. every other Sprinter 2500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score
'07'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2013 Mercedes-Benz Sprinter 2500 safety ratings
2013 Mercedes-Benz Sprinter 2500 CARGO VAN RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Stability control: Standard
- Forward collision warning: No
- Lane departure warning: No
1 investigation
NHTSA defect investigations
Federal investigations that included the 2013 Mercedes-Benz Sprinter 2500, and the recalls they led to.
- Rear Wheel Speed Sensor FailureLed to recall 21V-042
In owners' words
What Sprinter 2500 owners report
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
TAKATA RECALL: FOR 25 YEARS WE HAVE HAD A SERIES OF MOTOR HOMES THAT WE USED FOR WEEKEND TRIPS AND LONGER VACATIONS. WE BOUGHT OUR CURRENT RV (WHICH IS OUR THIRD ONE) AS A NEW VEHICLE IN EARLY 2013. IT IS A WINNEBAGO VIEW THAT IS ON A 2013 MERCEDES SPRINTER CHASSIS (VIN: XXXX). WE ARE VERY…
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500 (M2CV144). THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 18V032000 (AIR BAGS) AND 16V077000 (AIR BAGS). MERCEDES-BENZ OF LONG BEACH (2300 EAST SPRING STREET, SIGNAL HILL, CA 90755, [PHONE]) STATED THAT THE…
TAKATA RECALL - I RECEIVED A RECALL NOTICE FOR THE DRIVER'S SIDE AIRBAG PRIOR TO RECEIVING A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG ON MARCH 2018. I TOOK MY SPRINTER TO THE DEALERSHIP ON SEPTEMBER 12, 2018 FOR REPLACEMENT. AFTER RECEIVING MY SPRINTER BACK FROM THE DEALERSHIP, I NOTICED THAT…
Own a 2013 Sprinter 2500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.