repaired · 2026 Q3
Structure: frame and members
Risk. Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
2023 Mercedes-Benz Sprinter 2500Problems, recalls & complaints
NHTSA has logged 19 owner complaints about the 2023 Mercedes-Benz Sprinter 2500, most often about the engine. It is covered by 7 safety recalls, and for recall 23V-806 the manufacturer reports only 24% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 11, 2026. Updated daily.
Complaints by system
Where the 2023 Mercedes-Benz Sprinter 2500 has problems
19 complaints grouped by the system owners reported.
6Engine
5Fuel/propulsion system
5Power train
2Steering
2Electrical system1 crash/fire/injury
1Wheels
1Forward collision avoidance
1Service brakes
1Service brakes, hydraulic
22 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 6 | 0 |
| Fuel/propulsion system | 5 | 0 |
| Power train | 5 | 0 |
| Steering | 2 | 0 |
| Electrical system | 2 | 1 |
| Wheels | 1 | 0 |
| Forward collision avoidance | 1 | 0 |
| Service brakes | 1 | 0 |
| Service brakes, hydraulic | 1 | 0 |
| 2 other systems | 2 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
7 recalls
2023 Mercedes-Benz Sprinter 2500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q2
Leaf spring assembly: u-bolt, leaf spring to axle
Risk. An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
repaired · 2026 Q1
Electrical system: wiring
Risk. An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
repaired · 2026 Q1
Electrical system: wiring
Risk. A short circuit increases the risk of a fire.
Show 3 more recalls
repaired · 2025 Q4
Structure: critical fasteners
Risk. A detached partition wall can increase the risk of injury.
repaired · 2025 Q4
Suspension: front
Risk. A loss of steering control can increase the risk of a crash.
repaired · 2026 Q3
Structure: body
Risk. An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2023 vs. every other Sprinter 2500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score
'07'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Sprinter 2500 owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short with thermal issues spreading to other components,…
I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day then. The codes said the number one ignition coil was bad. Change that out and it ran for about 8000 miles. Then stated to go in lymph mode again. I decided to replace them with…
In Colorado. Vehucle has no response when pushing on the gas pedal. Dead pedal at a light in Gunnison and now again at my home at 9,450 ft.
Own a 2023 Sprinter 2500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.