Suspension: frontRecall 23V-849 · Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 23V-849 covers 33 Mercedes-Benz vehicles for a suspension: front problem, reported to NHTSA on December 15, 2023. The manufacturer's latest report (2025 Q4) shows 61% of affected vehicles repaired.

61%
Vehicles repaired20 of 33 · 2025 Q4
Vehicles affected334 models
ReportedDec 15, 2023Owners notified Jan 31, 2024
Complaints since1Same system, after the recall

Source: NHTSA recall 23V849000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

The risk

A loss of steering control can increase the risk of a crash.

What to do

The fix

Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

61%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q12025 Q4