2023 Mercedes-Benz Sprinter 1500Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2023 Mercedes-Benz Sprinter 1500, most often about the child seat. It is covered by 6 safety recalls, and for recall 23V-806 the manufacturer reports only 24% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 17, 2024. Updated daily.

Complaints by system

Where the 2023 Mercedes-Benz Sprinter 1500 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Child seat10
Electronic stability control (ESC)10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2023 Mercedes-Benz Sprinter 1500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

77%repaired · 2026 Q2

Leaf spring assembly: u-bolt, leaf spring to axle

Recall 24V-517 · Jul 9, 2024 · 1,232 vehicles · 951 repaired

Risk. An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

79%repaired · 2026 Q1

Electrical system: wiring

Recall 24V-225 · Mar 24, 2024 · 99 vehicles · 78 repaired

Risk. An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
24%repaired · 2026 Q3

Structure: body

Recall 23V-806 · Dec 1, 2023 · 131 vehicles · 31 repaired

Risk. An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2023 vs. every other Sprinter 1500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 1500 median. How we score

'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter 1500 owners report

Recent child seat complaints filed with NHTSA, shortened. Personal details are removed.

The contact, a car seat technician called to file complaint on behalf of the owner of an Inspired by Drive Safety Seat, Model Type: Spirit Plus, Model Number: CSS-2401M-SG, and manufactured February 2019. The safety seat was being utilized in a 2023 Mercedes-Benz Sprinter. The contact stated that…
Complaint 11509742 · Mar 1, 2023

Own a 2023 Sprinter 1500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.