repaired · 2026 Q2
Leaf spring assembly: u-bolt, leaf spring to axle
Risk. An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
2023 Mercedes-Benz Sprinter 3500Problems, recalls & complaints
NHTSA has logged 17 owner complaints about the 2023 Mercedes-Benz Sprinter 3500, most often about the forward collision avoidance. It is covered by 6 safety recalls, and for recall 23V-806 the manufacturer reports only 24% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 2, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2023 Mercedes-Benz Sprinter 3500 has problems
17 complaints grouped by the system owners reported.
3Forward collision avoidance
3Electrical system
3Power train
2Vehicle speed control
2Equipment
2Steering
1Service brakes
1Structure
1Suspension
77 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Forward collision avoidance | 3 | 0 |
| Electrical system | 3 | 0 |
| Power train | 3 | 0 |
| Vehicle speed control | 2 | 0 |
| Equipment | 2 | 0 |
| Steering | 2 | 0 |
| Service brakes | 1 | 0 |
| Structure | 1 | 0 |
| Suspension | 1 | 0 |
| 7 other systems | 7 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
6 recalls
2023 Mercedes-Benz Sprinter 3500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q1
Electrical system: wiring
Risk. An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
repaired · 2026 Q1
Electrical system: wiring
Risk. A short circuit increases the risk of a fire.
repaired · 2025 Q4
Structure: critical fasteners
Risk. A detached partition wall can increase the risk of injury.
Show 2 more recalls
repaired · 2025 Q4
Suspension: front
Risk. A loss of steering control can increase the risk of a crash.
repaired · 2026 Q3
Structure: body
Risk. An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2023 vs. every other Sprinter 3500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score
'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What Sprinter 3500 owners report
Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.
In the middle of my merge attempt, the vehicle suddenly braked hard, mimicking the feeling of an emergency stop, There was no cars around me, There was no reason for the auto to stop.
I was driving my van and out of nowhere it locked up and power steering malfunctioned. I was in NY at the time. Tried to get MB to help explain what was happening. Said they would send a Tech out. Found out they were going to send a tow truck and that was it. I had several pups on board and had to…
Emergency brake assist, distance sensing and adaptive cruise control randomly and intermittently deactivate while driving. In a recent 8-hour highway trip this deactivation occurred 7 times, sometimes correcting itself with no driver intervention, and other times remaining disabled for hours and…
Own a 2023 Sprinter 3500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.