2010 Mercedes-Benz Sprinter 3500Problems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2010 Mercedes-Benz Sprinter 3500, most often about the engine. It is covered by 6 safety recalls, and for recall 14V-706 the manufacturer reports only 26% of affected cars repaired.

2010 Mercedes-Benz Sprinter 3500

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 8, 2021. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2010 Mercedes-Benz Sprinter 3500 has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine20
Air bags10
Service brakes, air10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2010 Mercedes-Benz Sprinter 3500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

66%repaired · 2019 Q2

Passenger side: inflator module

Recall 17V-479 · Jul 28, 2017 · 20,665 vehicles · 13,637 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

41%repaired · 2018 Q3

Driver side: inflator module

Recall 16V-077 · Feb 10, 2016 · 136,361 vehicles · 55,549 repaired

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

26%repaired · 2016 Q2

Equipment adaptive/mobility

Recall 14V-706 · Nov 5, 2014 · 34 vehicles · 9 repaired

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

Problem, fix and repair progress →

–no report yet

Seat belts

Recall 11V-210 · Mar 30, 2011 · 3,437 vehicles

Risk. IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING…

Problem, fix and repair progress →

Show 2 more recalls
–no report yet

Structure

Recall 10V-655 · Dec 29, 2010 · 3 vehicles

Risk. IN THE EVENT OF A VEHICLE CRASH, THE VEHICLES MAY NOT PROVIDE THE PROTECTION REQUIRED BY THE STANDARD IF AN OCCUPANT STRIKES THE A-PILLAR TRIM.

Problem, fix and repair progress →

–no report yet

Tank assembly: filler pipe and cap

Recall 10V-294 · Jun 29, 2010 · 2,589 vehicles

Risk. A CRACK IN THE SPRING PLATE MAY RESULT IN ENGINE OIL LEAKING INTO THE ENGINE COMPARTMENT FROM THE OIL FILLER NECK, POSSIBLY LEADING TO THE ACCUMULATION OF DIRT…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2010 vs. every other Sprinter 3500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 3500 median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2010 Mercedes-Benz Sprinter 3500, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What Sprinter 3500 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

LOSS OF POWER WILL NOT GO MORE THAN 15-20 MPH VEHICLE IN MOTION ENGINE LIGHT CAME ON AND LOSS OF EXCELLERATION ON HIGHWAY
Complaint 11098720 · May 30, 2018 · 19,000 miles
VEHICLE HAS LESS THAN 19000 MILES.. MANIFOLD ACTUATOR MOTOR WENT OUT.. ($1700.00). MERCEDES MECHANIC SAYS THIS ACTUATOR BREAKS "FREQUENTLY".
Complaint 11081879 · Mar 28, 2018 · 18,777 miles

Own a 2010 Sprinter 3500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.